Terms & Conditions
Welcome to Zarosh Jewel. By accessing or placing an order through our website, you acknowledge and agree to the following terms and conditions, carefully established to provide a secure, transparent, and seamless shopping experience with Zarosh Jewel.
1. Product Presentation
At Zarosh Jewel, we strive to present our jewellery and accessories as accurately as possible. However, slight variations in color, finishing, or detailing may occur due to photography lighting, screen resolutions, or display settings.
Every piece from Zarosh Jewel undergoes a careful quality inspection before dispatch to ensure it meets our brand standards.
2. 3-Day Exchange Assurance
Your satisfaction is important to Zarosh Jewel.
If you are not completely satisfied with your selection, you may request an exchange within 3 days of receiving your order.
Exchange Conditions
Product must be unused and in its original packaging
Exchange request must be submitted within 3 days of delivery
Items must be returned to the official Zarosh Jewel return address
This policy ensures customers shop with confidence while maintaining the hygiene and quality standards of Zarosh Jewel.
3. Damaged, Defective, or Incorrect Items
In the rare event that you receive:
A damaged item
A defective piece
An incorrect product
Zarosh Jewel will arrange a replacement after proper verification.
Customers may return the parcel via Pakistan Post to:
Zarosh Jewel
Office A492, Block L
North Nazimabad, Hyderi
Karachi 74700, Pakistan
Phone: +92 325 8210303
Once the returned item is received and inspected, the replacement will be dispatched promptly.
4. Sale & Clearance Items
Products purchased during sales, promotional campaigns, or clearance events may not be eligible for exchange unless they are received damaged or defective.
5. Order Modifications
Orders placed with Zarosh Jewel may be modified or cancelled within 2 hours of placement.
Once order processing begins, changes may not be possible as orders quickly move into packaging and dispatch.
6. Made-to-Order & Pre-Orders
Certain items from Zarosh Jewel are crafted exclusively upon order.
Preparation Time: 2–3 weeks
Full advance payment is required
Production begins once payment is confirmed
These pieces are specially created to deliver the signature elegance of Zarosh Jewel.
7. International Orders
Estimated delivery timeframe: 7–14 working days, depending on the destination country.
Tracking details will be shared via email once the order is dispatched from Zarosh Jewel.
Customs & Duties
International customers are responsible for any custom duties, import taxes, or local charges applied by their country’s authorities.
Delays caused by customs clearance are beyond the control of Zarosh Jewel.
8. Address Accuracy
Customers must provide complete and accurate delivery information, including:
House Number
Block / Area
Street Number
Nearest Landmark (if applicable)
Incomplete or incorrect addresses may result in delivery delays or order cancellation.
9. Intellectual Property
All content on the Zarosh Jewel website—including images, product designs, logos, branding elements, and descriptions—is the exclusive property of Zarosh Jewel and may not be copied, reproduced, or used without prior written permission.
10. Limitation of Liability
Zarosh Jewel shall not be held responsible for:
Courier delays
Customs clearance delays
Force majeure events
Minor design variations due to handcrafted or photographic presentation
Our liability is limited to the value of the purchased product.
11. Policy Updates
Zarosh Jewel reserves the right to update or modify these Terms & Conditions at any time to reflect operational, legal, or regulatory changes.
What You See Is What You Get Zarosh Jewel
Premium Artificial Jewellery brand with 100% Return Guarantee Zarosh Jewel
No Edited Images — Only Real Shots